Our commitment

last update 18-11-2021

 

 

As it has always been, the safety of our guests and
team members remains our highest priority.

 

In response to the COVID-19 pandemic, we have put in place appropriate measures so that you will be able to indulge in safety and cleanliness, from the moment you make your reservation to when you check out of the hotel.

It is our mission to offer you, as a distinguished guest, security and peace of mind so that you can enjoy your well-earned rest when staying at Hotel Jan Brito.

These measures will create a focus on safety and cleanliness that will be visible throughout your stay - in your guest room, breakfast room, wellness and fitness room, bar and all other common areas. Along the way, these measures will be gradually adapted following directives of the National Security and taking into account of our main objective:

 

Allow you to enjoy Bruges' hospitality in full confidence and complete tranquillity

Welcome to everyone wishing and able to visit our city! In Bruges, we will welcome you safely and with open arms.
Before you leave, please consult this overview where you will find the most important government guidelines relating to travel.

Everything you should know about your stay:
 

  • Covid Safe Ticket (CST)
    It is compulsory to present a Covid Safe Ticket when entering the hotel and to be able to make use of the facilities.
  • Face mask
    Wearing a facemask is mandatory when moving around in the hotel.
  • Cancellation policy
    Our cancellation policy changed in March 2020 in response to the pandemic to give you more flexibility and peace of mind.
  • Online check in
    Complete your registration as soon as you have booked and avoid the busyness at the reception desk.
  • Check in & Check out time
    Please respect the arrival and departure times so that the guestrooms can be sufficiently ventilated and our staff can deep-clean and disinfect for the next guests.
    • Check in from 15h
    • Check out till max. 11h
  • Disinfection stations
    Disinfection stations are strategically installed and when entering the hotel it is even mandatory to disinfect the hands.
  • Fitness & Wellness
    Accessible upon appointment to limit the number of people.
    Please allow for closing time to ensure thorough cleaning and disinfection of the facilities.
  • Hotel bar
    is open daily from 8 am until midnight.
  • Breakfast room
    A buffet breakfast (hot & cold) is offered daily between 8h00 and 10h30
  • Housekeeping
    If you wish, the daily cleaning service can be cancelled so that personal contact is kept to a minimum.
    Clean towels and accessories will be brought to your room door on request.
    Please inform the reception desk staff about this.
  • Final cleaning
    After each stay, the room is thoroughly aired and deeply cleaned.
    Extra attention during cleaning is paid to the following items: light switches, door handles, TV remote controls, thermostats and much more.

UPDATE 04/11/2021
 

The vaccination rate in Bruges is currently 79%.

In Belgium, the following safety measures apply:

  1. Wearing a mouth mask is compulsory for people older than 12 years in the following circumstances:

    • In shops and shopping centres
    • In publicly accessible areas of companies, government buildings, courthouses
    • In cultural centres, cinemas, museums and fitness centres
    • In indoor areas of public transport and railway stations
    • At religious services
  2. A Covid Safe Ticket is required:

    • at events from 200 persons inside and 400 persons outside. 
    • in restaurants and cafés; in eating and drinking places in tourist accommodations, museums and attractions.
    • in fitness centres.


    You will receive a valid Covid Safe Ticket in the following situations:

    • You have a vaccination certificate that is at least 14 days old.
    • You have a recovery certificate less than 6 months old.
    • You have had a PCR test with a negative result. Validity: day of the test + 2 days.
    • You have had an antigen test carried out by medically trained personnel with a negative result. Validity: day of the test + 1 day.